Partial System Outage
Website ? Operational
90 days ago
100.0 % uptime
Today
APIs ? Operational
90 days ago
100.0 % uptime
Today
Carrier Integrations - Australia Domestic Major Outage
Toll Consignments ? Major Outage
Toll Pickups Operational
TNT ? Operational
Fastway ? Operational
Northline ? Operational
Direct Freight Express ? Operational
Hi-Trans ? Operational
Direct Couriers ? Operational
Australia Post ? Operational
Startrack ? Operational
Couriers Please ? Operational
Carrier Integrations - International Operational
FedEx ? Operational
Tracking Operational
Toll ? Operational
Couriers Please Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 13, 2021

No incidents reported today.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021
Resolved - Toll pick-up bookings are now working normally. We apologise for any inconvenience caused by this issue in Toll's systems.
Jun 10, 09:13 AEST
Monitoring - We have been advised by Toll that this issue has been resolved. We are monitoring for further errors.
Jun 10, 08:39 AEST
Update - Unfortunately we are still experiencing issues booking Toll pick-ups due to an issue within their system. We are continuing to chase Toll for a resolution to the problem.
Jun 8, 09:40 AEST
Update - We are continuing to work on a fix for this issue.
Jun 7, 15:32 AEST
Identified - We have confirmed that this is due to an issue in Toll's systems. Unfortunately we do not have an ETA for resolution at this time but continue to get updates from Toll. Shipping labels are being created as normal so customers with scheduled pick-ups are not impacted.
Jun 7, 15:28 AEST
Update - We are continuing to investigate this issue.
Jun 7, 15:26 AEST
Investigating - We are currently experiencing an issue booking pick-ups with Toll. This appears to be due to a problem on Toll's side but we are investigating further.
Jun 7, 14:54 AEST
Jun 9, 2021

No incidents reported.

Jun 8, 2021
Jun 7, 2021
Resolved - This incident has been resolved.
Jun 7, 15:31 AEST
Update - We are continuing to investigate this issue.
May 17, 11:56 AEST
Update - Couriers Please team is working on it. We are in touch with them and keep you posted.
May 17, 11:56 AEST
Investigating - We reached out to CP support team. They are working on it.
May 14, 16:45 AEST
Resolved - This incident has been resolved.
Jun 7, 15:30 AEST
Investigating - Hi,

Apologies for the inconvenience about issue with TNT integration.

Root cause of issue is identified as it's something how the authentication with TNT API is setup. We now know why it's happening and will take care that it should not happen again.

Issue is resolved and integration is working fine now.

Regards,
Dhiraj
May 18, 09:54 AEST
Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021

No incidents reported.

Jun 2, 2021

No incidents reported.

Jun 1, 2021

No incidents reported.

May 31, 2021

No incidents reported.

May 30, 2021

No incidents reported.